Every happy customer is a review you never asked for.
Most small businesses have a handful of Google reviews and a thousand happy customers. The gap is simple: nobody ever asked. I close that gap, automatically, politely, and without you lifting a finger.
of people trust online reviews as much as a personal recommendation.
more customers per month is typical for a small local shop after six weeks of consistent reviews.
is all it takes for your customer to leave a review — if you send the link.
— Generalised industry figures. Real numbers from your business reported monthly.
How much trust are you leaving on the table?
Back-of-envelope: assumes ~8% of customers leave an unprompted review, ~45% leave one if asked, scaled against your current volume. Real numbers vary. No lock-in.
Four steps. Then it runs itself.
Connect
I link your Google Business profile and add your customer list — from your phone contacts, invoices, or a CSV. Takes ~20 minutes together.
Trigger
After each job — appointment, delivery, checkout — a request is queued. You can send it with one tap, or let it auto-send the next morning.
Ask
Your customer gets a short SMS or email in your voice, with a direct link. One tap opens Google with the star picker ready.
Follow up
No reply in three days? One polite nudge. If still nothing — we stop. No one gets pestered.
Short. Personal. Human.
One tap → g.co/r/mb-baustelle
— Marco
Why it works
- Name-by-name, not "Dear customer"
- Mentions the actual job — taken from your notes
- Signed by the owner, not a brand
- Links direct to Google — no extra landing page
- Nothing to install on the customer's side
€40 /month.
Up to 150 requests per month, all channels included, monthly report. Cancel whenever. Setup is a one-off €80.